Please read these terms carefully before using our services
These Terms of Service apply to all Entrello services, including the Entrello web platform, mobile applications (such as Entrello Go), APIs, and any related software or tools provided by Entrello. By accessing and using Entrello's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Use of the Services via a mobile application may include features such as ticket validation, attendee check-in, and access to event-related media, and is subject to these Terms in the same manner as use via the web platform.
Entrello provides an event management platform including ticketing, marketing tools, reporting, and box office solutions. We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.
You agree to provide accurate information, maintain the security of your account credentials, comply with all applicable laws and regulations, and use our services in a lawful and respectful manner. You are responsible for all activities under your account. When using Entrello mobile applications, certain data may be processed on the user’s device to enable core functionality, in accordance with these Terms and the Entrello Privacy Policy.
Payment terms are defined in your selected pricing plan. Service fees are charged per ticket sold through the webshop. Monthly subscription fees are billed in advance. All prices are in Euros and exclude applicable taxes unless stated otherwise.
You may terminate your account at any time through your account settings. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, you remain responsible for all outstanding fees, and your data will be handled according to our retention policies.
Entrello provides services "as is" and makes no warranties regarding availability or performance. Our liability is limited to the amount paid by you for the services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.
We may update these Terms of Service from time to time. We will notify you of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated terms.
If you have any questions about these Terms of Service, please contact us at support@entrello.app. We're here to help clarify any points.